Re: [asterisk-users] queues

2007-04-17 Thread Octavio Ruiz (Ta^3)
Is there anyway to setup a queue with only one agent (device) which is always logged in. So when a call hits that queue the device will ring (if not already on a call) or will be put in the queue if the call is already in place? Sure, in queues.conf you can add many type of

[asterisk-users] Re: [asterisk-dev] Find the name of queue

2007-03-29 Thread Octavio Ruiz (Ta^3)
i´m trying find in the codes of asterisk as change the name of file created after that a extension dial for a queue. Has someone some sugestion for obtain this name of queue(150)? Use Queue monitor rather than Agent monitor. agents.conf recordagentcalls=no queues.conf monitor-type =

[asterisk-users] deprecated ALERT_INFO var andAMI's Originate command

2007-03-12 Thread Octavio Ruiz (Ta^3)
Since 1.4 ALERT_INFO variable has been deprecated. I used to send this via AMI: Action: Originate Channel: Sip/1234 Application: AgentLogin Data: 1234 Variable: _ALERT_INFO=info=alert-autoanswer Callerid: AutoLogin[1234] In order to send an autologin and autoanswer call to the agent 1234 on an

Re: [asterisk-users] Call load balancing

2007-03-09 Thread Octavio Ruiz (Ta^3)
I've got a system I'm putting together to handle IVR calls with * I have one head system that terminates two PRIs. It routes the calls from the PRIs to * boxes using IAX I'm planning on having four or five * boxes. The * boxes run AGI scripts to process the IVR calls. Can I load balance the

Re: [asterisk-users] Asterisk queue and agents

2007-03-07 Thread Octavio Ruiz (Ta^3)
Have a question for the group If I have an agent is on the phone outside of the queue should that person still get queue calls ? Doing a show agents online I see Available however show hints I see inuse. There is a ringinuse feature for SIP devices on 1.4.X which is what you are

Re: [asterisk-users] API: how to bridge originated call?

2007-01-14 Thread Octavio Ruiz (Ta^3)
in my case I want a user to be on-line all the time - the system will dial and connect them and, when they're done, they select the next one. what I'm doing now is putting them into a loop with a g-option on the dial. the number it dials is set thru the api. if the number's not set it

Re: [asterisk-users] play music while continue executing dial plan

2007-01-14 Thread Octavio Ruiz (Ta^3)
Perhaps MusicOnHold() app? Is there any application can let the dial plan to execute while playing music? Say I have a lot of command to do in the dial plan but I don't want to keep silence while execution of dial plan. I notice Background(file) can play music but it will hold until

Re: [asterisk-users] CLI output to file

2006-12-17 Thread Octavio Ruiz (Ta^3)
Hi all, How can I redirect the CLI output to file without viewing it on screen? Is it possible. Read and edit /etc/asterisk/logger.conf You should have already that output at /var/log/asterisk/messages. -- Oh, wow! Look at the moon! ___

Re: [asterisk-users] CLI output to file

2006-12-17 Thread Octavio Ruiz (Ta^3)
= notice,warning,error,verbose,dtmf messages = notice,warning,error,verbose,dtmf And you will have the same output. :) On 12/18/06, Octavio Ruiz (Ta^3) [EMAIL PROTECTED] wrote: Hi all, How can I redirect the CLI output to file without viewing it on screen? Is it possible. Read and edit /etc

Re: [asterisk-users] AgentCallbackLogin deprecated?

2006-11-28 Thread Octavio Ruiz (Ta^3)
Yes, AgentCallbackLogin is deprecated, but it will not be removed until after 1.4. Is there an isolated example somewhere of how to use existing dialplan logic and dynamic queue membership to simulate the current behaviour?

Re: [asterisk-users] queue management

2006-11-16 Thread Octavio Ruiz (Ta^3)
That's pretty easy and included in the basic * implementation - you tell the queue not to accept users and play a message after the queue command terminates. l. Don't forget to analyze the QUEUESTATUS variable. :) -- Sign my PETITION. ___

Re: [asterisk-users] Can AGI do this?

2006-11-14 Thread Octavio Ruiz (Ta^3)
Bret Schuhmacher, who happens to be smarter than you, thinks: Please pardon the absolute noob questions. Someone has asked me to interface with Asterisk and have it dial 4 numbers in succession I dont understand this: to have it track down an on-call person. If not, is it possible to