Hello everybody,
I have started using Asterisk in a call center with ACD.
I have noticed something and I wonder if anyone knows whether it is a
bug or a feature!
I am using Queue application to ring a number of agents that have logged
on using AgentCallbackLogin.
Now, while an agent receives
Hello again,
I have noticed with Queues and roundrobin policy that if even if a
timeout is set for a queue, Asterisk keeps ringing an available member
of the queue after the timeout expires. This continues a few times
before the next available agent is tried.
I am using CVS of August 17 but I
Hello everybody,
I wonder if anyone can help me in something I am trying to do but have
no clue on how to do it:
I have an Asterisk installation and I would like to be able to assign
certain extensions to people with NetMeetings that take dynamic IP
address.
Does any one know how I can get the
Hello there,
Does anyone know how an agent logged on with AgentCallbackLogin
application can logoff ?
Thanks,
Anna
Anna Panagidou
Technology Department
Hellas On Line
Agiou Konstantinou 59-61
15124, Maroussi
Tel. no: (+30210) 8762309
E-mail address: [EMAIL PROTECTED]
Hello everybody,
I have installed Asterisk from CVS (18/07/2003) and although everything
works fine, SetLanguage application doesn't seem to work. As it used to
work with previous version I wonder if I am missing something here.
The relevant line in extensions.conf is:
exten =
