Is there a way to have AgentCallbackLogin make an announcement before
requiring the callee to press #?
I can not find anything in the documentation or other sites (voip-
info etc). And at the moment the way i have it setup
AgentCallbackLogin calls the agent and waits till # is pressed, it
then plays the queue greeting.
What i would like is for AgentCallbackLogin to play an announcement
before requiring # so the agent can decide wether to answer the call
based on time of day/workload etc.
Example: Agent gets a call back and when answered they hear "you have
a sales/support/billing call, please press # to accept"
Is this possible?
Thanks
Adam
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