I just found Asterisk and am new this list.
I have a home office that I have an old DOS based IVR Telephone System
(Telepro) running on an old 386 pc and Dialogic D41D board. I would like to upgrade
to something new and came across Asterisk. I have read the documentation and it does
appear very flexible, but I thought I would run my questions by the list, before I jump in.
My current setup looks something like this.
Extensions When someone enters an extension it will either be routed to an outside number, for example
Joe is at ext 400. Caller enters 400 and is placed on hold while phone system dials Joe's Cell phone if Joe does not answer phone system tries his home number. If Joe answers, phone system announce, I have a call for you, Press 1 to Accept Press 2 To Decline. Joe presses 1, call is transferred to him. Joe presses 2, call is sent to next number, if no further numbers, call is sent vm.
Or virtually, for example
Caller presses 1 for general sales. Screen Prompt appears stating Sales Call Accept/Busy. Pickup phone click accept and call is released. Click busy or prompt times out (no response) call is routed to next number or to vm
Does Asterisk make sense as a replacement for this system?
What hardware would you recommend?
I have two incoming centrix lines.
Thanks for any info.
~Hopper
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