It turns out that the cause of the transfer problem is the Grandstream 1.0.4.39 firmware. I was shipped a bunch of HandyTone-286 devices that contained the 1.0.4.30 firmware. This version had a bug where the phone would sometimes not ring at all. I was told by Grandstream to upgrade to the 1.0.4.39 version. This broke the "Use # as Dial Key" option, and evidently transfer as well. I still do not have any problems with my 1.0.3.81 phones, but I've read that I cannot downgrade from a 1.0.4x version to a 1.0.3x version. I'm pretty pissed that they shipped me what I consider to be defective devices, do not give me a way to back down to a usable version, and do not have a fix for this problem that makes all of the devices completely unusable to me.
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