I have a Polycom IP500 that will not dial out if it is off-hook. From speakerphone it will work, I presume that it has to do with caching of digits, but if the handset is picked up it will drop the dial attempt after the 7th or 8th digit.

 

Has anyone else seen this and if so how do I correct it?

 

Lane Hoskins, MCP

Network Engineer

(540) 767-7600 main

(540) 767-7626 direct

 

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