RE: Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Joe Dennick
Take a look at the queuelog.txt file located in /usr/src/asterisk-1.0.7/doc, it describes each of the actions that are logged in the queue log as well as any other data that's provided. When that log get's imported into a Database is where the fields info1, info2, etc. come into play. You shou

Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Thermal Wetland
On 5/3/06, Joe Dennick <[EMAIL PROTECTED]> wrote: On the wiki, there is a little perl script that can be used to parse the queue log and insert the data into a database.  I've modified the script to use a MySQL database.  With that, I have a cron job that shuts down Asterisk, parses the queue-log i

Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Thermal Wetland
On 5/3/06, Johann <[EMAIL PROTECTED]> wrote: The wiki page doesn't mention the other fields in the file.:::Depending on the action some of the fields may contain 'NONE' instead.  You will need to use the field to match who the connect andcompleteagent/completecaller messages are for.Keep in mi

Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Joe Dennick
On the wiki, there is a little perl script that can be used to parse the queue log and insert the data into a database. I've modified the script to use a MySQL database. With that, I have a cron job that shuts down Asterisk, parses the queue-log into the MySQL database, and then restarts Aster

Re: [Asterisk-Users] Queue reporting seems broken.

2006-05-03 Thread Johann
The wiki page doesn't mention the other fields in the file. ::: Depending on the action some of the fields may contain 'NONE' instead. You will need to use the field to match who the connect and completeagent/completecaller messages are for. Keep in mind the field will be the same for

[Asterisk-Users] Queue reporting seems broken.

2006-05-02 Thread Thermal Wetland
I am trying to figure out which one of our agents is answering the calls.According to http://www.voip-info.org/wiki/view/Asterisk+log+queue_log the only time the queue_log puts the channel (agent) is during logoff & logon.There is the connect & completeagent message, but it doesn't show which chan