[Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Tristan
Hi List, Just one more question that may sounds stupid to some people but I can't find the solution for now, I have the following dialplan: exten => queue,n,Queue(myqueue) exten => queue,n,NoOp(ENDQUEUE) I don't understand why the NoOp is never triggered, the incoming call is always hangup

Re: [Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Julian Lyndon-Smith
What version of Asterisk ? Tristan wrote: Hi List, Just one more question that may sounds stupid to some people but I can't find the solution for now, I have the following dialplan: exten => queue,n,Queue(myqueue) exten => queue,n,NoOp(ENDQUEUE) I don't understand why the NoOp is never tri

Re: [Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Doug Lytle
Tristan wrote: Hi List, I have the following dialplan: exten => queue,n,Queue(myqueue) exten => queue,n,NoOp(ENDQUEUE) Once the call has ended, the dial-plan will jump to the hangup entry if once exists. Try: [my-context] exten => queue,n,Queue(myqueue) exten => h,1,NoOp(ENDQUEUE) Doug

Re: [Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Tristan
Thanks for your answers, The problem is that I already use the hangup entry for action when there is hangup The macro is triggered but I need to continue the call after the queue... Exemple: [mycontext] exten => queue,n,Queue(myqueue) exten => queue,n,Goto(someexten,s,1) exten => h,1,Macro(ha

Re: [Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Doug Lytle
Tristan wrote: Thanks for your answers, The problem is that I already use the hangup entry for action when there is hangup The macro is triggered but I need to continue the call after the queue... Exemple: [mycontext] exten => queue,n,Queue(myqueue) exten => queue,n,Goto(someexten,s,1) exten

Re: [Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Tristan
That was the good way to proceed thanks ! Doug Lytle a écrit : Tristan wrote: Thanks for your answers, The problem is that I already use the hangup entry for action when there is hangup The macro is triggered but I need to continue the call after the queue... Exemple: [mycontext]

Re: [Asterisk-Users] Queues and hangup caller on Agent hangup

2006-06-16 Thread Johann
Well it depends if you want the caller to stay on the line afterwards. I had to do something similar when we wanted to get some feedback from the customer after they talked to an agent. Basically you need to use a Local channel that will call the queue() app and return after it is done for furthe