Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread sdgesa gaeharth
Title: [Asterisk-Users] Re: transfers/parked calls + polycom 501 I think this worked , I will have to test more.can you explain why?thanks"Araba, Michael" <[EMAIL PROTECTED]> wrote: This is a dialpaln issue. I solved the same problem recently. For 4

[Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread Araba, Michael
Title: [Asterisk-Users] Re: transfers/parked calls + polycom 501 This is a dialpaln issue. I solved the same problem recently. For 4 digit extensions you need to append the dialplan statement in the sip.cfg configuration file as follows Michael > I am not sure what I did but bl

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread sdgesa gaeharth
In sip.cfg located in my ftp for the phones, I see what is below. It looks to be the same as what I see when I log into the http server on each phone.   ...             . Here is extensions.conf as well: [general] static=yes w

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread Mojo with Horan & Company, LLC
After I hit either transfer button followed by the Blind softkey, my screen says "Blind transfer to:" -- if you don't get this, it's a problem with your phone, your phone's firmware, or possibly an xml config file for the phone, but the third seems unlikely to me based on my readings of the adm

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread Sean Cook
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 No... did you get this from the sip.cfg or did you assume that the default is there? Asterisk will send a 404 back to the phone if the entry does not exist but if it is just sending before you are finished then there is a problem... what do you ha

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread sdgesa gaeharth
[2-9]11|0T|011xxx.T|[0-1][2-9]x|[2-9]x|[2-9]xxxTI have never had this changed on any phones. This should be the default.Does this value change based on what extensions are available to the phone via asterisk extensions file? In other words, does asterisk tell the phone wha

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread Sean Cook
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 This sounds like a digitmap issue... from your sip.cfg what is your digitmap set to? Sean sdgesa gaeharth wrote: > I am using the latest firmware and bootrom and this is a problem with > all 12 polycom 501s that we have in the office. If I want to

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread Doug Lytle
sdgesa gaeharth wrote: while on the phone with the original caller, I press transfer -> blind -> type "1", "0" then the phone clears the display and the transfer fails. It only allows me to dial the first two digits of the extension I want to transfer to. It even happens when I dial local sip

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread sdgesa gaeharth
I am using the latest firmware and bootrom and this is a problem with all 12 polycom  501s that we have in the office. If I want to transfer to 1005 for example while on the phone with the original caller, I press transfer -> blind -> type "1",  "0" then the phone clears the display and the tra

[Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread Noah Miller
Hi - > I am not sure what I did but blind transfers do not work. The Polycom does > not allow me to dial the extension of the person I want to transfer to after > I hit: > > transfer -> blind I would strongly suggest getting the latest firmware, and using the sample configuration files wit

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-16 Thread sdgesa gaeharth
I am not sure what I did but blind transfers do not work. The Polycom does not allow me to dial the extension of the person I want to transfer to after I hit:transfer -> blindthanks "Mojo with Horan & Company, LLC" <[EMAIL PROTECTED]> wrote: When you hit the polycom's transfer button, a

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-13 Thread Mojo with Horan & Company, LLC
When you hit the polycom's transfer button, a softkey appears on the screen that says "Blind" -- hitting this changes the transfer from attended to blind, and the blind button then disappears to show this. There's no real way I know to make this permanent. Andrew Kohlsmith wrote: On Monday 13

[Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-13 Thread Noah Miller
Hi Andrew - > On Monday 13 March 2006 10:20, Noah Miller wrote: >>> The transer button on the polycom phone does not seem to transfer/park >>> the call properly. I have to use the # -> 700 to park the call. >> >> If I recall, using the Polycom transfer, you have to make sure it is done >> a

Re: [Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-13 Thread Andrew Kohlsmith
On Monday 13 March 2006 10:20, Noah Miller wrote: > > The transer button on the polycom phone does not seem to transfer/park > > the call properly. I have to use the # -> 700 to park the call. > > If I recall, using the Polycom transfer, you have to make sure it is done > as a blind transfer.

[Asterisk-Users] Re: transfers/parked calls + polycom 501

2006-03-13 Thread Noah Miller
Howdy - > The transer button on the polycom phone does not seem to transfer/park the > call properly. I have to use the # -> 700 to park the call. If I recall, using the Polycom transfer, you have to make sure it is done as a blind transfer. The Polycom attended transfer (default) option d