Hello,
I am still researching my dive into Asterisk at my workplace, and I was
wondering about how switchboard
activities are handled.. Right now, a call comes into our switchboard, and
the operator forwards them
to the appropriate line, thus freeing up the primary number and allowing more
Well Don, it depends on how you get things setup from your telco. You
could get a T1/PRI (or E1) and just trunk all your calls. Then you
could have DIDs for each employee along with a primary number, which
could receive multiple calls at a time (it's just a DID). If you go
with the POTS solution,
On the actual switchboard side of this, how would asterisk handle
this...going to a central person/extension as well as notifying that
person who is calling and what line they are calling on.
I have a customer right now who is hesitant to move to asterisk
because of the switchbaord situation.
