Hello,

We are using AstTAPI to make call´s from Outlook and it woks perfect. Our issue 
is that it doesn´t work so well with our CRM. Although the TAPI line 
initialization is successful, AstTAPI doesn´t report the Phone Number and TAPI 
doesn´t know about our extension.  Anybody knows how to solve this?

Ours log:

2005/08/02 15:42:32:476 Information 0x50002 in Process 2040 Thread 1784
Location: CPHRequestManager::LineOpenWrapper Module: phreqmgr.cpp Line: 2385

The SAPphone server got a valid phone line. Parameters are: Line ID: 2 Line 
Name: Asterisk Line Handle: 66304 Number of Addresses: 1 Priviledges: 
0x00000002 Media modes: 0x00000004
---------------------------------------------------------------------
2005/08/02 15:42:32:491 Information 0x50006 in Process 2040 Thread 1784
Location: CPHRequestManager::InitTapi Module: phreqmgr.cpp Line: 655

The TAPI line initialization was successful.  Line index: 2 Line handle: 66304 
Line version: 0x00020002

---------------------------------------------------------------------
2005/08/02 15:42:36:162 Information 0x50007 in Process 2040 Thread 1784
Location: CPHRequestManager::InitTapi Module: phreqmgr.cpp Line: 747

The TAPI address initialization was successful.  Line index: 2 Address index: 0 
Phone Number: <Unknown>
---------------------------------------------------------------------



Thanks,

Diego

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