when an agent logon a queue with AgentCallbackLogin and
when persistentagents=yes * stores agents that has logged with callback
is stored in the astdb database. If an agent is logged in to multiple
queues I can still only see one queue in the database. 'database show'
gives the following info:
//Agents/603 : [EMAIL PROTECTED];603
//Agents/605 : [EMAIL PROTECTED];603
//Agents/606 : [EMAIL PROTECTED];603
//Agents/608 : [EMAIL PROTECTED];603
It obviously works but what is the format of this. What I want to do is
adding agents so they are always logged in without the need of
AgentCallbackLogin. Since this is stored in the database I assume this
is possible...
urban
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