Re: [Asterisk-Users] call center running Asterisk -sound quality-critical!

2006-04-13 Thread Matt Roth
Wai, Please explain how the in and out channels are mixed first before they are written to the disk using monitor with no mixing onto the scsi drive. I'd love to implement this on our system to cut in half the I/O associated with Monitor(). Also, what bug does MixMonitor() have? It is

Re: [Asterisk-Users] call center running Asterisk - sound quality- critical!

2006-04-12 Thread Tamas
: [EMAIL PROTECTED] on behalf of Matt Roth Sent: Tue 4/11/2006 5:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk - sound quality- critical! On 4/10/06, Dov Bigio [EMAIL PROTECTED] wrote: Hi, I am using

RE: [Asterisk-Users] call center running Asterisk - sound quality-critical!

2006-04-12 Thread Wai Wu
. From: [EMAIL PROTECTED] on behalf of Matt Roth Sent: Tue 4/11/2006 5:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk - sound quality- critical! On 4/10/06, Dov Bigio [EMAIL PROTECTED] wrote

Re: [Asterisk-Users] call center running Asterisk - sound quality - critical!

2006-04-12 Thread Henri Herscher
If you don't want to worry about * handling the full recording of all traffic, you can potentially do this on a separate server on the RTP path using http://www.oreka.org. Cheers Henri On 10/04/06, Dov Bigio [EMAIL PROTECTED] wrote: Hi, I am using Asterisk for a call center on a Dual Xeon

Re: [Asterisk-Users] call center running Asterisk - sound quality-critical!

2006-04-12 Thread Matt Roth
Wai Wu wrote: You got to be kidding about 53 calls being recorded at sametime is an issue. I have done at least twice as many on my dual xeon 3.4Ghz system and had no problem as clients like to record every call that goes through the system. Nope. We took our system to MCI's development

Re: [Asterisk-Users] call center running Asterisk - sound quality-critical!

2006-04-12 Thread Kevin P. Fleming
Matt Roth wrote: These statements seem contradictory. I know of no way (short of a custom patch) to tell Monitor() to mix the in and out legs prior to writing them to disk. On the other hand, MixMonitor() does just that and I believe it also buffers the writes in a way that circumvents the

Re: [Asterisk-Users] call center running Asterisk - sound quality-critical!

2006-04-12 Thread Tamas
Kevin P. Fleming wrote: Matt Roth wrote: These statements seem contradictory. I know of no way (short of a custom patch) to tell Monitor() to mix the in and out legs prior to writing them to disk. On the other hand, MixMonitor() does just that and I believe it also buffers the writes

Re: [Asterisk-Users] call center running Asterisk - sound quality-critical!

2006-04-12 Thread Kevin P. Fleming
Tamas wrote: Kevin, does MixMonitor have buffering? How big is the buffer? Is it possible to change the size? I guess, we are talking about buffering voice samples and writing only a bulk of them to disk (e.g. in every 50 packets - 1second). It buffers the data in memory, there is no fixed

RE: [Asterisk-Users] call center running Asterisk -sound quality-critical!

2006-04-12 Thread Wai Wu
running Asterisk -sound quality-critical! Matt Roth wrote: These statements seem contradictory. I know of no way (short of a custom patch) to tell Monitor() to mix the in and out legs prior to writing them to disk. On the other hand, MixMonitor() does just that and I believe it also

Re: [Asterisk-Users] call center running Asterisk -sound quality-critical!

2006-04-12 Thread BJ Weschke
On 4/12/06, Wai Wu [EMAIL PROTECTED] wrote: Except that mixmonitor still has a bug in it. Had. Corrected yesterday. -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ ___ --Bandwidth and Colocation provided by Easynews.com --

Re: [Asterisk-Users] call center running Asterisk -sound quality-critical!

2006-04-12 Thread Tamas
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin P. Fleming Sent: Wednesday, April 12, 2006 11:45 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk -sound quality-critical! Matt Roth wrote

Re: [Asterisk-Users] call center running Asterisk -sound quality-critical!

2006-04-12 Thread Matt Roth
Matt Roth wrote: These statements seem contradictory. I know of no way (short of a custom patch) to tell Monitor() to mix the in and out legs prior to writing them to disk. On the other hand, MixMonitor() does just that and I believe it also buffers the writes in a way that circumvents

RE: [Asterisk-Users] call center running Asterisk-sound quality-critical!

2006-04-12 Thread Wai Wu
. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin P. Fleming Sent: Wednesday, April 12, 2006 11:45 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk -sound quality-critical! Matt Roth

Re: [Asterisk-Users] call center running Asterisk - sound quality - critical!

2006-04-11 Thread Matt Roth
On 4/10/06, Dov Bigio [EMAIL PROTECTED] wrote: Hi, I am using Asterisk for a call center on a Dual Xeon machine.. I currently have 109 active channels 53 active calls Every body is complaining about quality and cpu is around 80% idle. Is there any tuning I can do??? Besides that, Asterisk

RE: [Asterisk-Users] call center running Asterisk - sound quality- critical!

2006-04-11 Thread Wai Wu
before they are written to the disk. From: [EMAIL PROTECTED] on behalf of Matt Roth Sent: Tue 4/11/2006 5:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk - sound quality- critical

Re: [Asterisk-Users] call center running Asterisk - sound quality- critical!

2006-04-11 Thread C F
to the disk. From: [EMAIL PROTECTED] on behalf of Matt Roth Sent: Tue 4/11/2006 5:25 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] call center running Asterisk - sound quality- critical! On 4/10/06, Dov Bigio [EMAIL

[Asterisk-Users] call center running Asterisk - sound quality - critical!

2006-04-10 Thread Dov Bigio
Hi, I am using Asterisk fora call center on a Dual Xeon machine.. I currently have 109 active channels 53 active calls Every body is complaining about quality and cpu is around 80% idle. Is there any tuning I can do??? Besides that, Asterisk normally goes down once or twice per day...

Re: [Asterisk-Users] call center running Asterisk - sound quality - critical!

2006-04-10 Thread C F
From what you say it sounds that the problem is not with asteisk, but the way it's configured. Asterisk should *never* go down that often. Asterisk as a normal PBX should run without a restart for as long as there is power to the box, in the case of a call center if I would hear of a restart once

Re: [Asterisk-Users] call center running Asterisk - sound quality - critical!

2006-04-10 Thread Colin MacMillan
Dov,Do you have any quality of service capability on your data network for prioritising voice? With that volume of calls it could be a network load issue if your cpu seems to be fine.What kind of interface are you using to the PSTN? On 4/10/06, Dov Bigio [EMAIL PROTECTED] wrote: Hi, I am

Re: [Asterisk-Users] call center running Asterisk - sound quality -critical!

2006-04-10 Thread TC
Besides that, Asterisk normally goes down once or twice per day... sounds like a standard mutex deadlocks ??? you mean the cli is unresponsive, no new calls are accepted OR do you mean a real core dump thats much easier to resolve just get a bt post to the end less bugs at bugs.digium.com you

Re: [Asterisk-Users] call center running Asterisk - sound quality -critical!

2006-04-10 Thread Rob Terhaar
are you sure you have your T1 sync setup correctly? rtfm on zaptel.confOn 4/10/06, TC [EMAIL PROTECTED] wrote:Besides that, Asterisk normally goes down once or twice per day... sounds like a standard mutex deadlocks ???you mean the cli is unresponsive, no new calls are acceptedORdo you mean a