Title: RE: [Asterisk-Users] queue / agent documentation
http://www.digium.com/asterisk_handbook/agentlogin_queues.html
And you should take a look at queues.conf for some comments detailing the various queue distribution algorithms, ringall, roundrobin, leastrecent so on so forth.
-Matt
] queue / agent documentation
We're moving a somewhat complicated call center over to an Asterisk system,
and I'm looking for documentation on queue/agent configuration. So far I
haven't found anything on the Digium or Asterisk websites, and I was hoping
that someone could point
We're moving a somewhat complicated call center over to an Asterisk system,
and I'm looking for documentation on queue/agent configuration. So far I
haven't found anything on the Digium or Asterisk websites, and I was hoping
that someone could point me in the right direction.
Thanks,
Devon
Title: RE: [Asterisk-Users] queue / agent documentation
My configuration is with a X100P (incoming) and TDM400P w/ 2 ports (agents) and the calls will distribue just as perscribed with ringall and leastrecent. Those are the only two I have used thus far. CVS was a check out from last night
> And you should take a look at queues.conf for some comments detailing the
> various queue distribution algorithms, ringall, roundrobin, leastrecent so
> on so forth.
I wanna see if anyone else has seen this result?
All except of which do not work. The only method I can get working is
ringall.
