Yes - I think so at least, this is surely true as of * 1.2.4, and have
seen nothing in the ChangeLog to suggest it has been changed.
By the way, this is usually an annoyance, as Agents would often like to do
an attended transfer, not an unattended one. Anybody has better solutions
to this
On 22:18, Tue 28 Mar 06, lenz wrote:
Yes - I think so at least, this is surely true as of * 1.2.4, and have
seen nothing in the ChangeLog to suggest it has been changed.
By the way, this is usually an annoyance, as Agents would often like to do
an attended transfer, not an unattended one.
According to http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue, under
the Notes section:
Transfers of calls that are answered out of a queue must be done using
Asterisk '#' transfers (enabled with the 't' option above). SIP transfers
result in the Agent remaining affiliated with the call
