Re: [asterisk-users] Double queue calls being delivered to agents

2016-05-09 Thread Derek Bolichowski
-users] Double queue calls being delivered to agents On Tue, May 3, 2016 at 8:59 PM, Richard Mudgett mailto:rmudg...@digium.com>> wrote: On Tue, May 3, 2016 at 6:15 PM, Derek Bolichowski mailto:de...@empire-team.com>> wrote: I posted this over in asterisk-dev, realized I probably

Re: [asterisk-users] Double queue calls being delivered to agents

2016-05-04 Thread Derek Bolichowski
Awesome. Thanks again Richard. On May 4, 2016, at 10:59 PM, Richard Mudgett mailto:rmudg...@digium.com>> wrote: On Tue, May 3, 2016 at 8:59 PM, Richard Mudgett mailto:rmudg...@digium.com>> wrote: On Tue, May 3, 2016 at 6:15 PM, Derek Bolichowski mailto:de...@empire-team.com>> wrote: I po

Re: [asterisk-users] Double queue calls being delivered to agents

2016-05-04 Thread Richard Mudgett
On Tue, May 3, 2016 at 8:59 PM, Richard Mudgett wrote: > > > On Tue, May 3, 2016 at 6:15 PM, Derek Bolichowski > wrote: > >> I posted this over in asterisk-dev, realized I probably should have put >> it here. >> >> Hi there, >> We’ve been having a strange issue with a customer’s queues where a q

[asterisk-users] Double queue calls being delivered to agents

2016-05-04 Thread Derek Bolichowski
Sorry for last post -- forgot to wipe out the digest contents :/ Derek B -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs:

[asterisk-users] Double queue calls being delivered to agents

2016-05-04 Thread Derek Bolichowski
command line I've been unable to make it work with > any of these attempts: > > originate PJSIP/johntest application Gosub sub-callout s,1 > > originate PJSIP/johntest application Gosub sub-callout(s,1) > > originate PJSIP/johntest application Gosub (sub-callout,s,1) >

Re: [asterisk-users] Double queue calls being delivered to agents

2016-05-03 Thread Richard Mudgett
On Tue, May 3, 2016 at 6:15 PM, Derek Bolichowski wrote: > I posted this over in asterisk-dev, realized I probably should have put it > here. > > Hi there, > We’ve been having a strange issue with a customer’s queues where a queued > call will ring an available agent, agent answers, then a second

[asterisk-users] Double queue calls being delivered to agents

2016-05-03 Thread Derek Bolichowski
I posted this over in asterisk-dev, realized I probably should have put it here. Hi there, We’ve been having a strange issue with a customer’s queues where a queued call will ring an available agent, agent answers, then a second or two later the agent is offered a second call which they cannot