Re: [asterisk-users] ACD Queues Agents logout

2006-07-27 Thread Kai Ober
I didn't want to send the Agent thru the whoule AgentCallbackLogin rutine just to _log off_. This does not make really sense to me. thank for your answer anyway. Kai Here is what I do... Exten=777,1,AgentCallbackLogin() ___ --Bandwidth and

Re: [asterisk-users] ACD Queues Agents logout

2006-07-26 Thread Kai Ober
hmm looks nicer than mine: exten = *2002,1,System(asterisk -rx \ agent logoff Agent/ ${AGENTBYCALLERID_${CALLERID}}) exten = *2002,2,Playback(agent-loggedoff) exten = *2002,3,Hangup thx for your suggestion, i think i will integrate your solution regard KAI Anthony Rodgers

[asterisk-users] ACD Queues Agents logout

2006-07-26 Thread Jordan Novak
Here is what I do... Exten=777,1,AgentCallbackLogin() Yup, thats it! use your agent id and password, and then enter your dialable number. I say dialable number because you can basically dial any phone number. We have agents that call a toll free number and login to their home phones,

Re: [asterisk-users] ACD Queues Agents logout

2006-07-25 Thread Anthony Rodgers
Hi Kai, This is what we do: [agent-login] exten = s,1,NoOp(${AgentUser}) exten = s,2,AddQueueMember(${AgentContext}|${AgentChannel}|${AgentPenalty}) exten = s,3,Wait(1) exten = s,4,Playback(agent-loginok) exten = s,5,Hangup exten = s,103,RemoveQueueMember(${AgentContext}|${AgentChannel})

[asterisk-users] ACD Queues Agents logout

2006-07-20 Thread Kai Ober
Okay, I think i have missed something: When i use AgentCallbackLogin*(||*007) the agent is logged in, fine. But how do i log OUT. okay there is a timout, autologoff=time but how can an agent explicit log off? regards Kai ___ --Bandwidth and