I have an ACD asterisk system running, and if a call gets put through to an agent and they hit the reject key (if they are busy), it puts the call to their voicemail. I would like the call to stay in the queue and try another agent. Is this possible?
Thanks for your help. Dean. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users