es to call it .. and then the queue will try another
> agent.
> Salam
> Tarek Sawah
>
>
>
>
>
>
>
>
> __
> > Date: Tue, 15 Jul 2008 10:54:34 +1000
> > From: [EMAIL PROTECTED]
> > To: asterisk-users@lists.digium.com
> > Subject: Re: [asterisk-users]
+1000> From: [EMAIL PROTECTED]> To:
> asterisk-users@lists.digium.com> Subject: Re: [asterisk-users] Agent
> channel...> > > From memory, I have seen something similar done with the
> SIPPEERS > function (curcalls) but it's too fuzzy for me to remember it
> fully.>
From memory, I have seen something similar done with the SIPPEERS
function (curcalls) but it's too fuzzy for me to remember it fully.
Paul Hales
NTS
Carlos Chavez wrote:
> I have a customer with a small outgoing call center. Usually only 3 to
> 5 agents online. We are still using Agen
Carlos,
Carlos Chavez wrote:
> How can I make sure the agent will show "In Use" when they make a call?
This is a common problem. Unfortunately, there are no good solutions;
the queue engine has no way of knowing the state of every SIP peer, as
far as whether there is an open INVITE tran
I have a customer with a small outgoing call center. Usually only 3 to
5 agents online. We are still using Agent/XXX channels in this
application on Asterisk 1.4.18. I have an autodialer that is making the
outgoing calls and then dropping them into a Queue where all the agents
are logged
Marlon Dutra wrote:
> On 11/22/06, Xue Liangliang <[EMAIL PROTECTED]> wrote:
>> Hi, we are using asterisk 1.2.13. When callbacklogin agent transfer
>> call using SIP phone's transfer feature, he is always in busy status
>> and cannot answer any more incoming call from queue until the
>> transferee
On 11/22/06, Xue Liangliang <[EMAIL PROTECTED]> wrote:
> Hi, we are using asterisk 1.2.13. When callbacklogin agent transfer
> call using SIP phone's transfer feature, he is always in busy status
> and cannot answer any more incoming call from queue until the
> transferee hang up the call.
I'm exp
Hi, we are using asterisk 1.2.13. When callbacklogin agent transfer
call using SIP phone's transfer feature, he is always in busy status
and cannot answer any more incoming call from queue until the
transferee hang up the call.
--
Regards!
Liangliang
__
Hi,
I wonder if on Asterisk 1.2.X calls from queue answered by Agent channel
still must be transfered only by Asterisk internal transfer (features)
like on 1.0.X ?
The wiki says on
http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+Queue
"Transfers of calls that are answered out of
when a call file is used to place a call FROM an agent the agent is flagged as
busy/unavail even
if the call is subsequently transfered.
call file has..."Channel: AGENT/blah"...
Any way to stop the agent channel being flagged as busy?
Cheers
__
Hi,
I am using stable 1.0.2 version.
When I dialedin and joined a queue which in turn calls up a group( I
have only one agent logged-in, in the group ) in agent channel, it
worked well.
Keeping this call active, I made a second call which was placed in
queue, as it is intended.
When first caller
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