I'd like to know what alternative is available for those who run a
call centre with dynamic agent-queue allocation.
We have people monitoring the queues and assigning agents depending on
the queue demand.
cheers!
Santiago
On 7/5/07, Martin Schrott - thinking:systems [EMAIL PROTECTED] wrote:
sorry, was only for users list...
Hi Kevin,
Hi list,
you are right, acting now is not needed, when callbacklogin will be removed
anywhere in future...
But thinking how to realice alternatives can't be so wrong.
Callbacklogin gives a very simple way to use more queues for one agent,
which only
