Hi,
If agents is already logged in via AgentLogin() and users dialled extension
300 which will be placed in Queue(support-queue).
How to find out which agent is available I can put their Agent id
in AgentRequest() ?
If this is not a good approach then how it should be done?
Agent should automat
On Fri, Aug 7, 2015 at 10:06 AM, Shahid H wrote:
> Hi,
>
> If agents is already logged in via AgentLogin() and users dialled
> extension 300 which will be placed in Queue(support-queue).
>
> How to find out which agent is available I can put their Agent id
> in AgentRequest() ?
>
> If this is not
Thank you. I will test it today.
Is it possible to build a list of agent-id in MySQL Database rather than
agent.conf?
I am not sure what is the best approach, maybe you can give me some
direction. On the backend (web based) Admin can create a new Agent for
agent web panel login.
Admin will enter
On Fri, Aug 7, 2015 at 11:20 AM, Shahid H wrote:
> Thank you. I will test it today.
>
> Is it possible to build a list of agent-id in MySQL Database rather than
> agent.conf?
>
Look at extconfig.conf.sample for using a database to hold the contents of
an agents.conf file.
>
> I am not sure wha
Please don't top post.
On Fri, 7 Aug 2015, Shahid H wrote:
Is it possible to build a list of agent-id in MySQL Database rather than
agent.conf?
[snip]
I have two options.
- Build hundreds static agent-id in agents.confÂ
- Dynamic agent-id in mysql table (Not associated with agent.conf).
