Re: [asterisk-users] Asterisk 1.8.7.0- Incorrect information in Queue events-AMI

2011-10-13 Thread Asterisk Man
Opened the issue: ASTERISK-18707 On 10/12/11, Warren Selby wcse...@selbytech.com wrote: Just a guess at this point, but I'd say because you had two agents registered to the queue, but only one was available? If you dynamically logout the Unavailable agent, it should not show up in the

Re: [asterisk-users] Asterisk 1.8.7.0- Incorrect information in Queue events-AMI

2011-10-12 Thread Warren Selby
Just a guess at this point, but I'd say because you had two agents registered to the queue, but only one was available? If you dynamically logout the Unavailable agent, it should not show up in the QueueStatus response, however if you dynamically log him in then just shut off the phone, he'll

Re: [asterisk-users] Asterisk 1.8.7.0- Incorrect information in Queue events-AMI

2011-10-11 Thread Warren Selby
On Tue, Oct 11, 2011 at 12:58 AM, Asterisk Man theasterisk...@gmail.comwrote: snip Event: QueueMember Queue: 1 Name: 3 Location: SIP/ Membership: dynamic Penalty: 2 CallsTaken: 0 LastCall: 0 Status: 5 Paused: 0 I would first troubleshoot why this Queue Member is showing up as

Re: [asterisk-users] Asterisk 1.8.7.0- Incorrect information in Queue events-AMI

2011-10-11 Thread Asterisk Man
Thanks Warren, I have been using X-lite for member and the system from where it is running was down at that time. My concern was, if 'Queuestatus' shows two members as logged in for the Queue then why not 'Queuesummary'? Any other pointer? --AM On Tue, Oct 11, 2011 at 8:34 PM, Warren Selby

[asterisk-users] Asterisk 1.8.7.0- Incorrect information in Queue events-AMI

2011-10-10 Thread Asterisk Man
Friends, I was just playing with couple of manager actions for Queue statistics on Asterisk 1.8.7.0 and found some inconsistency in information(I may be wrong somewhere interpreting the information!). Let me paste the outputs of my test for your reference. =