[asterisk-users] Asterisk queues sending calls to members on the phone

Hello, We're using Asterisk to manage call queues. Queue members are connected via IAX2 using the Zoiper softphone, and Zoiper is configured with 2 lines. We're finding that calls are routed to queue members even when they are on the phone, on their softphone's other line. For example, if a

Re: [asterisk-users] Asterisk queues sending calls to members on the phone

Hi, take a look at the rininuse setting - if set to yes than you have the behaviour you described. If set to no - then you will get nearly the behaviour you want. Try upgrading to 1.4.22 if using queues - some concerns regarding the member status have been fixed there. regards, Wolfgang