I have never tried doing this myself, but we use Bugzilla as a
well-working bug tracking tool, and it has an import script called
importxml.pl that can be used to import bugs using its own XML format. So
you would likely need some kind of AGI to create the XML and then run
importxml.pl for
Hello
Now that I have my first IVR up and running, I'd like to have Asterisk
create tickets in a bug tracker every time a call comes in. It's a
nice way to know who's calling and why, before following up on the
cause for the call.
There are tons of bugtracking apps out there. Do you know of some