Analyzer/Queue stats reporting
On Mon, 2012-02-27 at 18:28 +, Noah Engelberth wrote:
> I’ve been tasked with finding and implementing a CDR/Queue analyzer to
> provide information to management about the call center’s performance.
> My Google-fu seems to be returning a lot of things
On Mon, 2012-02-27 at 18:28 +, Noah Engelberth wrote:
> I’ve been tasked with finding and implementing a CDR/Queue analyzer to
> provide information to management about the call center’s performance.
> My Google-fu seems to be returning a lot of things that are more or
> less abandoned projects
I've been tasked with finding and implementing a CDR/Queue analyzer to provide
information to management about the call center's performance. My Google-fu
seems to be returning a lot of things that are more or less abandoned projects.
Does anyone have any recommended solutions for a CentOS 6 /
