[asterisk-users] Cdr reports

2007-08-20 Thread Jordan Novak
I am trying to figure out how long a caller waited in queue for someone to answer versus how long they stayed on the phone after the answer. I am assuming that the duration is the total talk time and that the billsecs are the total time in queue. is this correct? or should i be deducting the

Re: [asterisk-users] Cdr reports

2007-08-20 Thread Carlos Chavez
On Mon, 2007-08-20 at 11:45 -0500, Jordan Novak wrote: I am trying to figure out how long a caller waited in queue for someone to answer versus how long they stayed on the phone after the answer. I am assuming that the duration is the total talk time and that the billsecs are the total time in

Re: [asterisk-users] Cdr reports

2007-08-20 Thread Steve Murphy
On Mon, 2007-08-20 at 11:45 -0500, Jordan Novak wrote: I am trying to figure out how long a caller waited in queue for someone to answer versus how long they stayed on the phone after the answer. I am assuming that the duration is the total talk time and that the billsecs are the total time in

Re: [asterisk-users] Cdr reports

2007-08-20 Thread Philipp Kempgen
Steve Murphy wrote: So, the billsec field is usually SMALLER than the duration. Usually? Are there situations when the duration is smaller than billsec? Regards, Philipp Kempgen -- amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de Let's use IT to solve problems and not

Re: [asterisk-users] Cdr reports

2007-08-20 Thread Atis
On 8/20/07, Carlos Chavez [EMAIL PROTECTED] wrote: On Mon, 2007-08-20 at 11:45 -0500, Jordan Novak wrote: I am trying to figure out how long a caller waited in queue for someone to answer versus how long they stayed on the phone after the answer. I am assuming that the duration is the total

[asterisk-users] CDR reports short call length

2007-02-20 Thread Jason Wolfe
Hello, In watching the console where two calls are natively bridged, Asterisk shows a hangup for each channel (both using IAX). This isn't correct and causes my CDR records to show shorter calls than what actually occurred. Before I go into higher detail, does anyone have any ideas about

Re: [asterisk-users] CDR reports short call length

2007-02-20 Thread Luki
Before I go into higher detail, does anyone have any ideas about this? Yes, see the transfer option for IAX. Set it to transfer=mediaonly which will leave the signaling unchanged and the channel alive, and thus produce correct CDRs. See: http://www.asterisk.org/doxygen/1.4/Config_iax.html PS:

Re: [Asterisk-Users] CDR Reports

2003-10-31 Thread John Todd
Hi I work at the Rand Afrikaans University in South Africa and we have +- 2200 staff. We are currently able to manage our Philips based PBX using Telephony Management Software called TABS. We are looking at integrating * into our current operations to bridge campus' and run a call centre. Since