You could dynamically change the queue penalties (QUEUE_MIN_PENALTY and
QUEUE_MAX_PENALTY) through queuerules.conf - check [1].
HTH,
Ioan
[1]
http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/ACD_id288932.html
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Date:02/28/2013 04:34 PM
Subject: [asterisk-users] Dynamic Agents in a queue
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From: David Wessell
To: Asterisk Users Mailing List - Non-Commercial Discussion
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Date: 02/28/2013 04:34 PM
Subject:[asterisk-users] Dynamic Agents in a queue
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Hi,
We have a queue running with dynamic agents in asterisk
Hi,
We have a queue running with dynamic agents in asterisk 1.8.12.0 and FreePBX
2.10.
We are using the linear ring style.
Calls are going to the agents in the order in which they log in.
Is there a way to send calls to an agents in a specific listed order and not in
the order that they log i
