Re: [asterisk-users] Echo problem in VoIP-calls

2010-07-05 Thread Jonas Kellens
Hello Gareth, echo also appears when making calls with a SIP phone. These are outgoing calls. Another site now also gives feedback on echo, telling they sometimes also have echo on outgoing calls and if they recall right then sometimes also on incoming calls (coming from a queue). This

[asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Hello list, this is the setup : analogue phone -- Grandstream GXW4008 -- Linksys WAG160N -- Asterisk-server (public) and Zoiper softphone -- Linksys WAG160N -- Asterisk-server (public) When calling with an analogue phone + Grandstream GXW and also when calling with the Zoiper softphone, we

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Jonas Kellens wrote: Hello list, this is the setup : analogue phone -- Grandstream GXW4008 -- Linksys WAG160N -- Asterisk-server (public) and Zoiper softphone -- Linksys WAG160N -- Asterisk-server (public) When calling with an analogue phone + Grandstream GXW and also when

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Hello, I also thought about echo because the Zoiper softphone is used with a headset. But that didn't explain why the echo also appeared on the analogue phone + gateway. I have the same Grandstream GXW 4008 gateway with 5 analoge phones attached in another environment and there, there are

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Routers wont cause echo. In order for them to do so they would have to store the outbound voice traffic, delay it and then mix it into the inbound voice. Telephones inherently cause echo. For domestic calls the audio path is normally so short that any echo arrives back so quick the human ear

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread dotnetdub
On 30 June 2010 10:28, Jonas Kellens jonas.kell...@telenet.be wrote: Hello, I also thought about echo because the Zoiper softphone is used with a headset. But that didn't explain why the echo also appeared on the analogue phone + gateway. It will present it self on the analogue phone when

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Hello, I stated in my first post that both ends hear an echo when one speaks to the other... The only place where echo cancellation is being applied is in the Asterisk server. I have the following in sip.conf : ;-- JITTER BUFFER CONFIGURATION

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Thats the jitter buffer. It has no effect on echo. So you get echo when calling from the softphone to the analogue phone? What about when one of those calls somewhere else? What if they call a regular telephone number? How do you connect in order to send calls to normal phone numbers? Jonas

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Hello, I did not say that the analogue phone calls the Zoiper softphone or vica versa. Calls are made to from the Zoiper to an external number like a cellphone. Calls are also made from the analogue phone to external numbers like an international number in Holland... Jonas. On 30 June

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
On 06/30/2010 12:20 PM, Gareth Blades wrote: So you get echo when calling from the softphone to the analogue phone? From softphone to analogue phone is echo. What if they call a regular telephone number? Calling to a cellphone number or a fixed number on another Telco-network : echo

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Jonas Kellens wrote: On 06/30/2010 12:20 PM, Gareth Blades wrote: So you get echo when calling from the softphone to the analogue phone? From softphone to analogue phone is echo. What if they call a regular telephone number? Calling to a cellphone number or a fixed number on

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Internet Telephony Service Provider = SIP provider. The company that connects the Asterisk-server via a SIP trunk with the other networks like GSM, analogue carriers... Jonas. By ITSP do you mean a SIP provider? -- _

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Steve Howes
On 30 Jun 2010, at 13:48, Gareth Blades wrote: By ITSP do you mean a SIP provider? ITSP: Internet Telephony Service Provider S -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Philipp von Klitzing
Hi! The network setup is : analogue+GXW / softphone -- Linksys WAG160N -- Asterisk server -- ITSP -- other networks Do it step-by-step: Take the Asterisk server out of the equation, i.e. call the destination directly with your softphone or the Grandstream ATA and see if that removes the

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Jonas Kellens wrote: Internet Telephony Service Provider = SIP provider. The company that connects the Asterisk-server via a SIP trunk with the other networks like GSM, analogue carriers... Jonas. By ITSP do you mean a SIP provider? Thats where I believe the problem lies. You are

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Gareth, multiple users/SIP-accounts use this asterisk server from many locations. Like I said: in another location with a similar setup, there are no echo-complaints on received or made calls. If you say that it has nothing to do with the Cisco-router, I don't really know what to go looking

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Try the SIP phone. If it is better then you might try looking to see if there are any echo cancelation settings on the softphone or analogue adapter you can change. Try turning echo cancelation off aswell since if there are two running they can interfere with each other and make the situation

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Jonas Kellens
Will turning off the jitter buffer affect the quality of the other calls ?? jbenable = no I must say I'm not really into these jitter-settings in asterisk. I made jbenable=yes as it can do no harm... Jonas. On 06/30/2010 04:24 PM, Gareth Blades wrote: Try the SIP phone. If it is better

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Danny Nicholas
-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jonas Kellens Sent: Wednesday, June 30, 2010 9:50 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Echo problem in VoIP-calls Will turning off the jitter

Re: [asterisk-users] Echo problem in VoIP-calls

2010-06-30 Thread Gareth Blades
Yes if you have a link where there is a lot of jitter it may affect the call quality. I would try turning it off to see if it cures the problem and if it does then you can restore the setting and implement a workaround. Jonas Kellens wrote: Will turning off the jitter buffer affect the quality