Dear Mr/Ms;

web have some Queues and our Call Center and put caller in Queue Based on
some regional decisions.
by the way, after the Caller placed on Queues, we like to be able to reorder
them on our rules.

as an example:
there is a queue which have 10 caller in waiting stage right now, one with
the no:7 is VIP!
so we need to change her place to no:2.

** again: i don't need to just make decision on incoming calls!
I am about the callers which has been Queue before now! they are some where
in the middle of the Queue.

*what is the best way to do such a things, or alike...*


-- 
Regards,
Ali R. Taleghani
0936 322 4069
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