Dear Mr/Ms; web have some Queues and our Call Center and put caller in Queue Based on some regional decisions. by the way, after the Caller placed on Queues, we like to be able to reorder them on our rules.
as an example: there is a queue which have 10 caller in waiting stage right now, one with the no:7 is VIP! so we need to change her place to no:2. ** again: i don't need to just make decision on incoming calls! I am about the callers which has been Queue before now! they are some where in the middle of the Queue. *what is the best way to do such a things, or alike...* -- Regards, Ali R. Taleghani 0936 322 4069
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