[asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread andrej
Hello everybody. I was looking for the solution but nothing found. I have this in my extensions.conf: exten => 233,1,SetAccount(queue1) exten => 233,2,Queue(queue1|rn) exten => 233,3,NoOp(${QUEUESTATUS}) exten => 233,4,NoOp(${DIALSTATUS}) But when the call is placed in the queue and somebody an

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread Tony Mountifield
In article <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]> wrote: > Hello everybody. > > I was looking for the solution but nothing found. I have this in my > extensions.conf: > > exten => 233,1,SetAccount(queue1) > exten => 233,2,Queue(queue1|rn) > exten => 233,3,NoOp(${QUEUESTATUS}) > exten => 233,4,

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread AnDY
Thank you for your answer. But the Dial command has a option 'g' which means that after succes will proceed next priorities in the dialplan. Is there something also for Queue() because according to manual there is no option for it. So I am looking for some other solution. Andy Tony Mountifield

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread Atis Lezdins
Queue will continue if called person hangs up (and there's no option). If caller hangs up, call goes to h extension in same context. Just the same way as Dial with 'g'. There's a change in 1.6 that allows called channel to continue if caller hangs up, so probably something like this could be applie

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread Al Baker
Why would you want a "channel to continue" after the caller has hung up. I clearly am missing something here because I can't see what good that would be. What do people do with this "Continued Channel" ? What is is used for ? How Does having it help you ? ??? Atis Lezdins wrote: > Queue will cont

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread AnDY
I want to log in database some info ( total agents logged in, busy agents, time ... ). I have some variables and checking them. Let me explain it from beginning: Somebody call the queue and everyone is busy, i need to play to caller that everyone is busy and he should call later, and log this sit

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread Steve Edwards
> Al Baker napsal(a): >> Why would you want a "channel to continue" after the caller has hung up. >> I clearly am missing something here because I can't see what good that >> would be. What do people do with this "Continued Channel" ? >> What is is used for ? How Does having it help you ? ??? On

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-23 Thread Marco Mouta
May be I'm wrong but:* timeout - the maximum time, in seconds, the call will wait in the queue. When this time expires, the next extension, by priority, will be executed. By default the timeout is set to 300 seconds. So you clearly have two ways to feed your database with your statistics: If (ag

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-24 Thread Atis Lezdins
> Atis Lezdins wrote: > > Queue will continue if called person hangs up (and there's no option). > > If caller hangs up, call goes to h extension in same context. Just the > > same way as Dial with 'g'. There's a change in 1.6 that allows called > > channel to continue if caller hangs up, so p

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-24 Thread Anthony Francis
Atis Lezdins wrote: >> Atis Lezdins wrote: >> > Queue will continue if called person hangs up (and there's no option). >> > If caller hangs up, call goes to h extension in same context. Just the >> > same way as Dial with 'g'. There's a change in 1.6 that allows called >> > channel to contin

Re: [asterisk-users] Next step in extensions.conf after answer the phone in Queue

2008-04-24 Thread Tony Mountifield
In article <[EMAIL PROTECTED]>, Atis Lezdins <[EMAIL PROTECTED]> wrote: > > Atis Lezdins wrote: > > > Queue will continue if called person hangs up (and there's no option). > > > If caller hangs up, call goes to h extension in same context. Just the > > > same way as Dial with 'g'. There's a ch