Re: [asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-19 Thread David Cunningham
Hi Joshua, You're right, it was a firewall problem. One of those things where testing a change in one place throws up a previously unseen problem somewhere else! Thanks for the tip. On Thu, 19 May 2022 at 21:18, Joshua C. Colp wrote: > On Thu, May 19, 2022 at 6:04 AM David Cunningham < > dcunn

Re: [asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-19 Thread Joshua C. Colp
On Thu, May 19, 2022 at 6:04 AM David Cunningham wrote: > Hi Dovid and Joshua, > > The PSTN is sending RTP immediately after the 200 OK, on both legs of the > call. Since the PCAP taken on the Asterisk server itself shows this RTP > from the PSTN then presumably it can't be a network issue preven

Re: [asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-19 Thread David Cunningham
Hi Dovid and Joshua, The PSTN is sending RTP immediately after the 200 OK, on both legs of the call. Since the PCAP taken on the Asterisk server itself shows this RTP from the PSTN then presumably it can't be a network issue preventing the RTP. Having said that, the problem is not reproduced when

Re: [asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-19 Thread Joshua C. Colp
On Thu, May 19, 2022 at 3:52 AM Dovid Bender wrote: > David, > > Are you getting any RTP from the PSTN for either leg? If not it could be > that they assume you are behind NAT and want to see where the SRC of the > RTP before they send it back. We had a few carriers that did this. The > easiest w

Re: [asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-18 Thread Dovid Bender
David, Are you getting any RTP from the PSTN for either leg? If not it could be that they assume you are behind NAT and want to see where the SRC of the RTP before they send it back. We had a few carriers that did this. The easiest way to get around it was to play a 0.5 second audio clip to the in

Re: [asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-18 Thread David Cunningham
We found that the 10 seconds relates to the "rtpkeepalive =10" in our sip.conf. If the rtpkeepalive is reduced then the delay reduces as well. If rtpkeepalive is removed from sip.conf then audio never starts flowing. Does that help anyone make sense of what's happening? We have DAHDI running on t

[asterisk-users] No audio for 10 seconds and then comfort noise

2022-05-18 Thread David Cunningham
Hello, We are running an Asterisk 13 server which is having a strange problem, where on calls which are received from the PSTN and then forwarded out to the PSTN again there is no audio for the first 10 seconds of the call. At the 10 second mark audio starts flowing fine, and in a PCAP we see that