Gave you looked to see if other issue may be causing it:
A. virus could be attacking the Web port on the Polycom and causing a problem with the trough put, rebooting may change the IP address of the phone and therefore the virus can't find the phone until later). B. Switch may be going bad (is it POE? Maybe Power supply is being taxed and rebooting resets it) C Are you sure it's a Polycom issue. If all phones are affected it may be something on the PBX. (I had a client that I inherited, that had the PBX pinholed to the net for SMTP, Web, SSH. There were so many resources being used by the attacks on the services that Asterisk started to suffer) P Kindly consider the environment before printing this e-mail. ________________________________ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Friday, February 20, 2009 12:45 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Polycom Phones start to break up after beingupa LONG time This is just a hack, but why don't you schedule a "sip notify polycom-restart" during "lunch hour"? You could run it from a cron job using this line for each phone: Asterisk -rx "sip notify polycom-check-cfg 100" replacing 100 with the number of the phone (extension). ________________________________ From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Asterisk Asterisk Sent: Friday, February 20, 2009 11:25 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: nt_jnew...@yahoo.com Subject: Re: [asterisk-users] Polycom Phones start to break up after beingup a LONG time That's interesting - I haven't noticed this with any of my installs. What version of firmware and SIP? ________________________________ From: Barry D. Hassler <barry.hass...@gmail.com> To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com> Sent: Friday, February 20, 2009 8:41:33 AM Subject: [asterisk-users] Polycom Phones start to break up after being up a LONG time Has anyone else encountered this? I have a fairly large installation (~50 phones, almost all Polycom 501's and a handful of 601's. We're running into a number of phones on which the outbound voice (Polycom phone user doesn't hear any problems, but the other end does) is breaking up occasionally -- enough to be noticeable and make you say "what?". In each case, rebooting the phone has resolved the symptoms, but I'd like to know if there is a known problem. most of these phones would be up for several months now (installed this past summer), and unless there are any power outages, would not be restarted specifically. I'm planning on restarting all the phones over the weekend, but as this is a 24-hour operation, we'd like to avoid interrupting phones at all. -- Barry D. Hassler President, HCST http://www.hcst.net/ 937-427-9000
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