Hello,

I've been annoyed quite some time by behavior of queue timeout
(specified as argument to Queue app). Basically if I specify timeout
for queue 5 minutes,
and ring time to agent for 15 seconds, and ring to agent starts at
4:59, agent will receive ring only for 1 second, after which call
attempt will terminate.

So, the question is - if anybody needs exact queue timing, with
possibility that agent calls are terminated without finishing ring
timeout?

Please see issue http://bugs.digium.com/view.php?id=12690 - there's
table of calculations, which explains how values are calculated now,
and how I'm proposing.

Regards,
Atis

-- 
Atis Lezdins,
VoIP Project Manager / Developer,
[EMAIL PROTECTED]
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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