Thanks all for the inputs... Let me work on it and come back again with some
results...
From: Ioan Indreias
To: Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Tuesday, June 18, 2013 1:43 PM
Subject: Re: [asterisk-users] Queue Limit
Hello Shanavaz.,
Please find some quick thoughts:
* 2 main queues
* agents logged on one or on both main queues
* before sending a new call to one of the main queues check the number of
waiting callers (QUEUE_WAITING_COUNT function) and divert (for example for
30 sec) the call on a empty members
You should have different sets of agents logged in to different queues and
you should have a monitor to move them from one queue to the other based on
incoming traffic.
l.
2013/6/17 Shanavaz E A
> Hi,
>
> I have a requirement, which I am not sure whether it can be implemented. I
> had done some
On 17 June 2013 11:02, Shanavaz E A wrote:
> Hi,
>
> I have a requirement, which I am not sure whether it can be implemented. I
> had done some searches but didnt find an answer to this. Kindly let me know
> if some one has an idea to implement this:
>
>
I am not aware of an existing way to do t
Hi,
I have a requirement, which I am not sure whether it can be implemented. I had
done some searches but didnt find an answer to this. Kindly let me know if some
one has an idea to implement this:
I have two Queues - Sales & Booking
I have 12 Agents who are added to both the queues
Suppose t
