>We have a customer service queue which works great. The members are hard
>coded (member => SIP/1000), etc. However, we have a special need. If the
>queue becomes busy, we would like to be able to dial an extension and
>grab only the next caller in the queue. We don't want to log in as an
>agent, s
Running Asterisk 1.4...
We have a customer service queue which works great. The members are hard
coded (member => SIP/1000), etc. However, we have a special need. If the
queue becomes busy, we would like to be able to dial an extension and
grab only the next caller in the queue. We don't want to l
