Re: [asterisk-users] Queue and Dial operation - Common Variables?

2009-05-21 Thread Lenz Emilitri
What exactly are tyou trying to achieve? l. 2009/5/20 Kurian Thayil kurianmtha...@gmail.com Hi All, I am trying to implement ACD using Asterisk 1.2.18 and I've chosen AgentCallbackLogin for login purpose. One AGI is written which will actually get executed when agent dials '1001' (say) from

Re: [asterisk-users] Queue and Dial operation - Common Variables?

2009-05-21 Thread Kurian Thayil
Hi Lenz, Here is my objective. Planning to implement queue using Asterisk 1.2.18. So created a queue named testqueue in queues.conf and then created agents for this. Now, our actual requirement is to collect the callerid from the inbound call and search in the DB (customer list) and display the

[asterisk-users] Queue and Dial operation - Common Variables?

2009-05-20 Thread Kurian Thayil
Hi All, I am trying to implement ACD using Asterisk 1.2.18 and I've chosen AgentCallbackLogin for login purpose. One AGI is written which will actually get executed when agent dials '1001' (say) from his SIP phone and enters into the queue. Second AGI gets executed when the Dial operation is