Queue not sending call to Agent
I am having an issue and i am not sure if it is a bug or a config issue. I
was originally running Asterisk 1.8.1.1 when I noticed this issue. I
upgraded to 1.8.4.2 to see if that would fix it but it didn't.
The issue is that I have a call queue and the agen
Provide the entry for Agent SIP/9013XX9XX8 along with parameters
'callcounter' and 'qualify' from sip.conf.
Also provide CLI outputs of 'core show channels',sip show peers' and 'queue
show' when...
(1)First caller enters the Queue
(2)First caller gets connected with Agent
(3)First caller gets dis
Yesterday I rebooted the server and it seems to be working again. Not sure
what the reboot might have changed. Hopefully it doesn't happen again but I
can't be sure. To answer your question I have the sip.conf in my mysql
database and in MySQL I have callcounter set to yes. I don't have a colum
I am not sure but seems like Agent channel not being released from Asterisk.
Next time when this happens, try 'core show channels' to check whether Agent
channel is released or not.
[SATISH]
On Mon, Jun 13, 2011 at 9:12 PM, Duane Larson wrote:
> Yesterday I rebooted the server and it seems to b
Ok. Something isn't right. With a user that is local to my SIP user
database calls the queue phone number everything works without issue. It is
when a remote user (like someone from the PSTN) calls the queue phone number
that the caller gets put into the queue and the agent/member doesn't receiv
One more piece to add. I had mentioned before that I could get a call from
a PSTN user to work the first time. So here is all the output of a Good
call from a PSTN user after I have performed a "RELOAD" on asterisks CLI
http://pastebin.com/9RSvQsmN
And when the caller or agent hangs this call u
After a Good Call from a PSTN phone if I do a "sip prune realtime peer
9013XX9XX8" (9013XX9XX8 being the phone number of the Agent/Member) then I
can call the number again and not get the issue. So this has something to
do with the stuff that is put in my peer table after a call.
Any ideas?
On
