Hi,
My apologies Nicolas, a mistake from my part. And I appreciate for
correcting me. Asternic is a good piece of work.
Regards,
Kurian Thayil.
On Mon, 2009-07-06 at 09:41 -0300, Nicolás Gudiño wrote:
Hello,
Just a correction, Asternic Call Center Stats is not from
asteriskguru.
Hello,
Just a correction, Asternic Call Center Stats is not from
asteriskguru. Asteriskguru has its own statistic program that is not
open source, but free to use. Asternic was written by me (not
asteriskguru) and has an open source version and a commercial one.
Best regards,
--
Nicolás Gudiño
Hi
1. I want to record all calls that land to an agent via a queue using a
meaningful name - as of now i name the recorded file on the fly using
{CALLERID} variable so that the file gets stored using the caller id iunder
/var/spool/asterisk/monitor , now if i want to store it as CALLERIDEXTEN
Hi Sriram,
1. Set the channel variable MonitorFilename before Queue() in dialplan
and you can give some meaningful filename for record.
2. I guess you can use an AGI to capture events and then integrate this
with a DB in the Backend. This should help you to track the activity.
3. asternic from
