Is it possible to make use of queues for incoming calls but to have
agents that do not need to log in ?
If I create a queue and make certain SIP-users member of the queue, do
these SIP-users always need to log in to the queue to be able to receive
calls that are in the queue ??
Can't a member be
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jonas kellens wrote:
> Is it possible to make use of queues for incoming calls but to have
> agents that do not need to log in ?
>
Make the phones members of the queue. In queues.conf:
[MY_QUEUE]
member => SIP/1234
member => SIP/5678
etc.
Barry
gents
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AHD Tarek Sawah
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From: jonas.kell...@telenet.be
To: asterisk-users@lists.digium.com
Date: Wed, 18 Nov 2009 16:21:12 +0100
Subject: [asterisk-users] Queues without agent login
Barry,
I'm using the Asterisk GUI. When defining a User extension (menu 'user')
the only option I have is "Is Agent".
The SIP extension (11) is automatically created as an agent that needs
to log in.
In the advanced options I can manually edit queues.conf and change to
"member=SIP/11".
This way