Hi there, As described on voip-info here http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue, if I use realtime queues, alterations to the list of members don't alter until a new call joins the queue. Is there anything I can do about this? I've tried looking for a bug number, but to no avail. I use realtime queue members for logging in and out, and I'd like it to take effect sooner. Also while I'm here... I have a queue with members with varying penalties, lets say three agents with penalty 1 and three with penalty 2. Does anyone know if none of the penalty 1 agents pick up, but their phones are ringing, whether the call every rolls over to penalty 2 members, and if so how long it takes? David Griffin Information Systems Ltd 20 St Christopher's Way, Pride Park, Derby DE24 8JY www.griffin.com <http://www.griffin.com/>
Registered in England and Wales. Company Registration Number: 3676297.
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