Re: [asterisk-users] problem transferring calls some of the times

2008-03-05 Thread Ian
Hi Raul Raúl Gómez C. said the following on 05-Mar-08 07:40 PM: Ian, I'm unable to transfer calls using *2, I'm not sure why. Here's my configs: In the phones the "/Send DTMF:"/ is set to "in-audio" and "via SIP INFO" It should only be set to SIP INFO, or else the audio comes out too chop

Re: [asterisk-users] problem transferring calls some of the times

2008-03-05 Thread Raúl Gómez C.
Ian, I'm unable to transfer calls using *2, I'm not sure why. Here's my configs: *sip.conf* [User1] type=friend username=111 context=default callerid=User Name <111> host=10.10.1.111 nat=no canreinvite=no dtmfmode=info call-limit=4 [EMAIL PROTECTED] disallow=all allow=ulaw allow=alaw ;allow=gsm

Re: [asterisk-users] problem transferring calls some of the times

2008-03-04 Thread Ian
Hi Raul Thank you, that would be apreciated, btw I have been talking to the users, and they say the "*2" transfers are easier than the built in grandstream transfers. I also forgot to state that I had to set the Grandstream to send DTMF via sip info, or else it will only work some of the time

Re: [asterisk-users] problem transferring calls some of the times

2008-03-04 Thread Raúl Gómez C.
Hi Ian, I will try this workaround, I'll be trying to get this to work with the "chan_local" solution, if I have success I'll let you know, thanks... On Wed, Mar 5, 2008 at 2:37 AM, Ian <[EMAIL PROTECTED]> wrote: > Hi Raul > > I have bypassed my Grandstream's transfer function, by enabling "*2"

Re: [asterisk-users] problem transferring calls some of the times

2008-03-03 Thread Ian
Hi Raul I have bypassed my Grandstream's transfer function, by enabling "*2" transfers in features.conf, and setting "canreinvite=no" in sip.conf Hope this helps you Ian Raúl Gómez C. said the following on 03-Mar-08 08:34 PM: In the config file (sample) "features.conf" are some comment

Re: [asterisk-users] problem transferring calls some of the times

2008-03-03 Thread Raúl Gómez C.
> > In the config file (sample) "features.conf" are some commented lines that > said: > > *"; Note that the DTMF features listed below only work when two channels > have answered and are bridged together. > ; They can not be used while the remote party is ringing or in progress. > If you require th

Re: [asterisk-users] problem transferring calls some of the times

2008-03-03 Thread Raúl Gómez C.
Ian (and the rest of the list), I've found something in order to resolve this issue... In the config file (sample) "features.conf" are some commented lines that said: *"; Note that the DTMF features listed below only work when two channels have answered and are bridged together. ; They can not b

Re: [asterisk-users] problem transferring calls some of the times

2008-02-27 Thread Raúl Gómez C.
Hi Ian, I'm out of the office for the day, but as soon as I can I'll check my logs looking for Zombie calls, although my GXP-2000 are configured with static IP so there's no (re)registry in my case (host=PhoneIPaddr in sip.conf). On Thu, Feb 28, 2008 at 2:57 AM, Ian <[EMAIL PROTECTED]> wrote: >

Re: [asterisk-users] problem transferring calls some of the times

2008-02-26 Thread Ian
Hi Raúl It would seem that we might have the same problem here. As I also get "No Answer" records in the cdr database for the calls that failed. I just checked against a tester I did yesterday that failed. See the extract of the call from the CDR database, does it look anything like yours?

Re: [asterisk-users] problem transferring calls some of the times

2008-02-26 Thread Raúl Gómez C.
Ian, I'm having *THE SAME PROBLEM* and I've noticed that when a transfer fail (only happens when receptionist dial an external number) the call is marker as "NO ANSWER" in the CDR, even when the call *HAS BEEN ANSWERED* by the other party (the callee). See my previous post below. http://lists.di

Re: [asterisk-users] problem transferring calls some of the times

2008-02-25 Thread Ian
Gordon Henderson said the following on 25-Feb-08 10:26 AM: On Mon, 25 Feb 2008, Ian wrote: Mojo with Horan & Company, LLC said the following on 22-Feb-08 07:58 PM: Sorry, I jut got your other message stating the steps your boss' secretary uses to transfer calls, so this question's time

Re: [asterisk-users] problem transferring calls some of the times

2008-02-25 Thread Gordon Henderson
On Mon, 25 Feb 2008, Ian wrote: > Mojo with Horan & Company, LLC said the following on 22-Feb-08 07:58 PM: >> Sorry, I jut got your other message stating the steps your boss' secretary >> uses to transfer calls, so this question's time is past. >> >> I'm curious if the 'flash' button is the only

Re: [asterisk-users] problem transferring calls some of the times

2008-02-24 Thread Ian
Mojo with Horan & Company, LLC said the following on 22-Feb-08 07:58 PM: Sorry, I jut got your other message stating the steps your boss' secretary uses to transfer calls, so this question's time is past. I'm curious if the 'flash' button is the only way those phones can do a transfer. Do the

Re: [asterisk-users] problem transferring calls some of the times

2008-02-22 Thread Mojo with Horan & Company, LLC
Sorry, I jut got your other message stating the steps your boss' secretary uses to transfer calls, so this question's time is past. I'm curious if the 'flash' button is the only way those phones can do a transfer. Do they have any other transfer keys, or could you try the featuremap codes? Ou

Re: [asterisk-users] problem transferring calls some of the times

2008-02-22 Thread Mojo with Horan & Company, LLC
Are you using buttons on your phone to effect the transfer, or are you using codes defined in features.conf? Moj Ian wrote: > Hi, > > Mojo with Horan & Company, LLC said the following on 20-Feb-08 09:31 PM: >> Is it AFTER you have parked a call? Meaning, for example, you transfer >> an incoming

Re: [asterisk-users] problem transferring calls some of the times

2008-02-22 Thread Ian
Hi All Agter a bit of logging to a syslog server, I found a peculiar entry today, ironically right after a call failed to transfer. They key sequence and call path used until it gets transferred is as follows * Phone rings on Asterisk * Asterisk transferres to the receptionists phone (G

Re: [asterisk-users] problem transferring calls some of the times

2008-02-22 Thread Ian
Hi, Mojo with Horan & Company, LLC said the following on 20-Feb-08 09:31 PM: Is it AFTER you have parked a call? Meaning, for example, you transfer an incoming call to 700. No problem. Later, when it's picked up from 701, can it NOT be transferred again? Moj No I don't park the call.

Re: [asterisk-users] problem transferring calls some of the times

2008-02-20 Thread Mojo with Horan & Company, LLC
Is it AFTER you have parked a call? Meaning, for example, you transfer an incoming call to 700. No problem. Later, when it's picked up from 701, can it NOT be transferred again? Moj Ian wrote: > Hi All > > Sorry to be a bother again but seems like I just cant get away from > the problems.

[asterisk-users] problem transferring calls some of the times

2008-02-20 Thread Ian
Hi All Sorry to be a bother again but seems like I just cant get away from the problems. This time my problem is that *sometimes* a user cant transfer a call from one extension to another, I have narrowed down the problem to it only happening to calls from outside the internal system. The