On Mon, Dec 7, 2009 at 10:00 AM, Giedrius Augys voi...@gmail.com wrote:
hello,
I've callcenter and our queue members want to see on their IP phone's
display queue's name , from which incoming call was originated, for
example client's_number - Sales. This problem appears when one member
can
On Thu, Dec 10, 2009 at 2:54 AM, Atis Lezdins a...@iq-labs.net wrote:
On Mon, Dec 7, 2009 at 10:00 AM, Giedrius Augys voi...@gmail.com wrote:
hello,
I've callcenter and our queue members want to see on their IP phone's
display queue's name , from which incoming call was originated, for
hello,
I've callcenter and our queue members want to see on their IP phone's
display queue's name , from which incoming call was originated, for
example client's_number - Sales. This problem appears when one member
can belong to couple queues. Work around would be setting calling name with
such
It would depend on the phone's support for various custom headers for
this purpose; there is nothing universal.
Otherwise, calling name is your best bet.
--
Sent from mobile device
On Dec 7, 2009, at 3:00 AM, Giedrius Augys voi...@gmail.com wrote:
hello,
I've callcenter and our queue
An alternative would be using a screen-pop application that links to a small
CRM app that will do the display for you.
l.
2009/12/7 Giedrius Augys voi...@gmail.com
hello,
I've callcenter and our queue members want to see on their IP phone's
display queue's name , from which incoming call
