Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Patrick
On Tue, 2005-03-15 at 13:24 -0500, Erick Perez wrote: im my case im looking into 100 seats initially and going up to 1000 at the end (over a 18 months period). Looks like we will have to develop *a lot* if we want to use * for it. Maybe a commercial solution will be better at this time. On

RE: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Nir Simionovich
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Patrick Sent: Wednesday, March 16, 2005 12:58 PM To: Erick Perez; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call Center software opensource or commercial On Tue, 2005-03-15 at 13:24 -0500, Erick Perez

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Rich Adamson
im my case im looking into 100 seats initially and going up to 1000 at the end (over a 18 months period). Looks like we will have to develop *a lot* if we want to use * for it. Maybe a commercial solution will be better at this time. On Cebit SGI announced a server solution based on

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Erick Perez
And what people are using to deploy super servers with astersik? Itanium with linux? clusters of itanium with linux? or some RISC processor with some *nix? cause it seems asterisk is only 100% supported on Linux/Intel or am i totally wrong? On Wed, 16 Mar 2005 05:51:18 -0600, Rich Adamson

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Kevin P. Fleming
Erick Perez wrote: And what people are using to deploy super servers with astersik? Itanium with linux? clusters of itanium with linux? or some RISC processor with some *nix? cause it seems asterisk is only 100% supported on Linux/Intel or am i totally wrong? The highest-performing standard

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread ht
Thanks Kevin for this info, If we want a box that can perform 60 calls. What would be apoproximate budget for that using AMD x86-64 ? µSelon Kevin P. Fleming [EMAIL PROTECTED]: Erick Perez wrote: And what people are using to deploy super servers with astersik? Itanium with linux? clusters

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Kevin P. Fleming
[EMAIL PROTECTED] wrote: If we want a box that can perform 60 calls. What would be apoproximate budget for that using AMD x86-64 ? 60 calls can easily be done on a 3.4GHz Pentium 4 box, no special hardware is required. ___ Asterisk-Users mailing list

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Vladyslav
On Wed, 2005-03-16 at 18:31, Kevin P. Fleming wrote: [EMAIL PROTECTED] wrote: If we want a box that can perform 60 calls. What would be apoproximate budget for that using AMD x86-64 ? 60 calls can easily be done on a 3.4GHz Pentium 4 box, no special hardware is required. Is that

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Kevin P. Fleming
Vladyslav wrote: Is that with channels recording ? ;) If you have a fast disk subsystem, yes. Recording calls is not CPU intensive, only transcoding is (at that call volume, anyway). ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Paul Dugas
On Wed, March 16, 2005 12:56 pm, Kevin P. Fleming said: If you are referring to the memory bus and/or the bus used to talk between the CPUs, that is exactly the reason that I suggested Opteron. Nothing out there in x86/x86-64 land even comes close to HyperTransport without spending large sums

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Kyle Hagan
Is that with channels recording ? ;) ___ We are running 40-50 simultanious calls at the call center here, and recording everycall in and out, with no problems On a Pentium 3ghz with 1gig ram. Kyle

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Kevin P. Fleming
Paul Dugas wrote: Maybe this would be enlightening: http://www.samag.com/documents/s=9408/sam0411b/0411b.htm I believe there's more that one way to connect Opterons; some better than others. Yes, that's an excellent article; thanks for the link. In my previous messages I was certainly assuming

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Rich Adamson
Is that with channels recording ? ;) We are running 40-50 simultanious calls at the call center here, and recording everycall in and out, with no problems On a Pentium 3ghz with 1gig ram. Can you share with us what type of system this is (or motherboard model if not a commercial system)?

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread Harald Milz
Kevin P. Fleming [EMAIL PROTECTED] wrote: promise of the Opteron's potential :-) There are very cheap systems out there (designed for workstations using Athlon64) and there are very good systems out there, and the latter can be had for reasonable prices. Well, as a matter of fact, my sales

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-16 Thread steve szmidt
On Wednesday 16 March 2005 17:27, Harald Milz wrote: Kevin P. Fleming [EMAIL PROTECTED] wrote: promise of the Opteron's potential :-) There are very cheap systems out there (designed for workstations using Athlon64) and there are very good systems out there, and the latter can be had for

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread Peter Svensson
On Tue, 15 Mar 2005, Erick Perez wrote: Hi there, we are looking for an opensource or commercial * based Call Center. Full ACD, call monitoring, multiple queue, IVR, voicemail, management, reporting, CDR, etc is needed. over 100 seat can be the initial target and will grow in a very short

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread Asterisk
Is there any development ongoing with ICD ? I wouldn't want to get involved in something that is not going to make it into CVS HEAD. I really would like to use this - just worried :) Julian Peter Svensson wrote: On Tue, 15 Mar 2005, Erick Perez wrote: Hi there, we are looking for an

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread lenz
Anybody got a few decent pointers to get people started with ICD? We'd like to integrate that in Xc-Ast too. Cheers, l. In data Tue, 15 Mar 2005 18:12:18 +, Asterisk [EMAIL PROTECTED] ha scritto: Is there any development ongoing with ICD ? I wouldn't want to get involved in something

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread Erick Perez
im my case im looking into 100 seats initially and going up to 1000 at the end (over a 18 months period). Looks like we will have to develop *a lot* if we want to use * for it. Maybe a commercial solution will be better at this time. let's see, Cheers. On Tue, 15 Mar 2005 19:16:37 +0100, lenz

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread lenz
In data Tue, 15 Mar 2005 17:45:18 +0100 (CET), Peter Svensson [EMAIL PROTECTED] ha scritto: Any real experiences with * on this? You can create a quite flexible callcenter solution from ICD (search for app_icd). It is more of a framework to create a call center solution than a finished product.

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread TC
Is there any development ongoing with ICD ? I wouldn't want to get there is on going dev involved in something that is not going to make it into CVS HEAD. and it will never go to cvs head of asterisk :) it will go to stable of http://aefirion.org/ replace app_q chan_agent I really would

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread Matt Riddell
Alternatively you could get someone to custom develop a solution for you. Believe me the prices are not as bad as you may initially think! :) -- Cheers, Matt Riddell ___ http://www.sineapps.com/news.php (Daily Asterisk News - html)

RE: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread dean collins
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Riddell Sent: Tuesday, March 15, 2005 5:19 PM To: Erick Perez; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call Center software opensource or commercial Alternatively you

Re: [Asterisk-Users] Call Center software opensource or commercial

2005-03-15 Thread Asterisk
TC wrote: Is there any development ongoing with ICD ? I wouldn't want to get there is on going dev I'm glad to hear it. Is there a mailing list anywhere that I can subscribe to ? involved in something that is not going to make it into CVS HEAD. and it will never go to cvs head of asterisk :)