Why not play the message BEFORE you call the Dail application. This would also give the caller a chance to terminiate the call by hanging up BEFORE your techs even get the call..
Hint: use the playback application > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Stefan Gofferje > Sent: Wednesday, June 29, 2005 10:28 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [Asterisk-Users] Play an announcement to the CALLING party > > Hi folks, > > how could I play an announcement to the calling party as > soon, as the called party picked up. I would like to deploy > an asterisk in an environment, where a premium rate > support-number is offered to customers which do not want to > pay a monthly support contract. In Germany, you are commited > by law to announce the cost per minute of a premium rate > number at the beginning of the call. So, to avoid the > employees forgetting it, an automatic announcement should be > played. Besides, same rules are applicable for calls that may > be recorded for quality assurance issues. > At least for premium rate calls, queues won't work as the > customer would strongly dislike hearing an announcement about > the rate while waiting for an agent. > The a() option of the dial app only works for CALLED parties > and when trying to use a macro with the m() option, the > Playback also goes to the called party. > Anyone any hints on that? > > Regards, > Stefan > > > -- > (o_ Stefan Gofferje | Linux Systems Specialist > //\ Reg'd Linux User #247167 | Network Security Specialist > V_/_ Heckler & Koch - the original point and click interface > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users