Hi Jeremy,
A few thoughts that come to mind. We have a queue that is open between
certain hours. I have a few checks in place before a caller enters,
first it checks to see if there it is within the time window, then
checks to see if there are any agents log into queue, if any fail they
get our
Sebastian wrote:
>
>
>
>
> Hi,
>
>
>
> In queues realtime, when the queue start and when it ends.
>
> I mean, for example to calculate service level, how many calls, etc.
>
> If I want to start the queue from with 0 calls, etc, how do I do this?
> And if I want to stop it, so I can sta
- Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Question
Sebastian wrote:
>
>
>
>
> Hi,
>
>
>
> In queues realtime, when the queue start and when it ends.
>
> I mean, for example to calculate service level, how many calls, etc.
>
> I
14 p.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Question
Sebastian wrote:
>
>
>
>
> Hi,
>
>
>
> In queues realtime, when the queue start and when it ends.
>
> I mean, for example to calculate service le
Sebastian wrote:
> Is this going to be released in any 1.6 version soon??
>
> Your branch (queue-reset) is supouse to be the same as trunk but with this
> functionality?
> Is this branch updated every time trunk is committed?? I checked the log and
> seems to have the latest commits of trunk, but
you can use the h extencion, when a call is hangup this extencions is
executed
(doble posting in action)
2008/12/18 Giedrius Augys
> Hello,
>
>Is it possible, that after the call was established between client and
> agent and one of the them hangups the call , the cmd queue executes cmd
> (g
2008/12/18 David fire
> you can use the h extencion, when a call is hangup this extencions is
> executed
> (doble posting in action)
>
> 2008/12/18 Giedrius Augys
>
>> Hello,
>>
>>Is it possible, that after the call was established between client and
>> agent and one of the them hangups the
Here is my dialplan for my support queue:
exten => 201,1,Verbose(2,Doing support call)
exten => 201,n,Answer()
exten => 201,n,Wait(0.5)
exten => 201,n,Set(qac=${QUEUE_MEMBER(support,free)})
exten => 201,n,GotoIf($[${qac} > 0]?HAVEAGNT)
exten => 201,n,Verbose(2,No agents free in support queue)
ext
On Mon, 21 Feb 2005, Shaun Tierney wrote:
> Is there a way to prioritize calls in multiple queues based on hold time? I
> have three queues set up on my Asterisk PBX with agents logged into all
> three queues. I've noticed that sometimes calls in one queue will make it
> through in a couple minu
On Sat, 26 Feb 2005, Anton Krall wrote:
> I have a quick question.. reading the wiki, I found this:
>
> "Use the 'Local' channel construct to point to an appropriate dial-out
> extension in the dialplan if you'd like to add remote agents using
> AgentCallbackLogin()"
>
> That's exactly what Im
PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Peter Svensson
Sent: Sábado, 26 de Febrero de 2005 05:38 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Queue Question
On Sat, 26 Feb 2005, Anton Krall wrote:
> I have a quick question.. reading the w
> -Original Message-
> From: Jeremy Rusnak [mailto:[EMAIL PROTECTED]
> Sent: Thursday, October 28, 2004 2:10 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [Asterisk-Users] Queue question
>
> Our agents are played around a five second message when they
> pi
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