I wrote a little patch to app_queue.c so that the function QUEUEAGENTCOUNT will only return members that are not busy.
My dialplan goes something like this (in AEL): SET(QACFREE=${QUEUEAGENTCOUNT(abcstaff|free)}); if (${QACFREE} > 0) Queue(abc|trnd|||20); So if there are free agents, it will join the queue, otherwise, it can do something else. Contact me off-list if you're interested. Wes Baehr > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Artifex Maximus > Sent: Tuesday, September 05, 2006 9:56 AM > To: asterisk-users@lists.digium.com > Subject: [asterisk-users] Zero length queue > > Hi, > > I have the following problem. > > I need queue because of dynamic agents but I only want service as many > callers as available members are and want zero length waiting queue. > > For example. I have two queues (q1,q2) and I use AddQueueMembers and > RemoveQueueMembers for maintain queue members. > > exten => login,1,AddQueueMembers(q1) > exten => login,n,AddQueueMembers(q2) > > exten => logout,1,RemoveQueueMembers(q1) > exten => logout,n,RemoveQueueMembers(q2) > > I look for a solution that make possible if my three agents are logged > in and a fouth caller come we give a message that 'all agents are > busy. call later' and hangup. No waiting callers in queue just as many > calls as many agents. So if Asterisk "see" this: > > x*CLI> show queue q1 > Members: > Zap/15 (dynamic) (Busy) has taken 2 calls (last was 126 secs ago) > Zap/14 (dynamic) (Busy) has taken 2 calls (last was 739 secs ago) > Zap/17 (dynamic) (Busy) has taken 3 calls (last was 341 secs ago) > Zap/13 (dynamic) (Busy) has taken 7 calls (last was 156 secs ago) > > then don't put the next caller in queue but skip Queue(q1) over. Same > as with maxlen > 0 but with maxlen = 0. The maxlen parameter for > queues is exactly what I want but 0 is meaning unlimited in that > context so no luck. > > I have tried with joinempty = no and joinempty = strict but doesn't work. > > Any idea? > > bye, > Zsolt > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users