Have I just killed my Apex?
Hey folks,So, I'm in a bit of a pickle here. I was just trying to install Keysoft 9.4 on my BrailleNote, and all was running as planned...until the device got to the rebooting part. Since then, it's been stuck at the Starting Keysoft prompt, at 14%, fo
Re: Have I just killed my Apex?
I've had a similar thing to this happen to my apex, though granted not while updating.I'll go through all possible steps, some of which you've already done:soft reset (probably impossible at this point) just press reset and let it run.hard r
Re: Have I just killed my Apex?
Wasn't there a way to go into the bootloader with I think 4-5 and reset and rewrite the entire flash rom from a flash card or something? Or was that MPower or earlier; I remember doing that to a persons MPower when it didn't want to boot, altho
Re: Have I just killed my Apex?
there is no way to rewrite the rom. it was 4-5 reset on the mpower but when humanware migrated to the piece of junk ce 6.0 it went away. here's what I'd do. get the HWI file onto an sd card and place the card in the bn. thrn hold down dots 4-5-6
Re: Have I just killed my Apex?
Yeah... The device is flying to Humanware tomorrow. Nothing worked. Thanks for all the suggestions, guys.
URL: http://forum.audiogames.net/viewtopic.php?pid=210669#p210669
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Re: Have I just killed my Apex?
A little bit confused; I mean if it shut off during an update I could understand, but the os loads, it says starting keysoft, is there a way to get a log that's more descriptive than starting keysoft 14%?
URL: http://forum.audiogame
Re: Have I just killed my Apex?
I very much doubt it. When it says starting Keysoft, the OS has not actually loaded yet. That's why none of the resets except the hardware one work.
URL: http://forum.audiogames.net/viewtopic.php?pid=210824#p2
Re: Have I just killed my Apex?
Yep, if nothing worked then you pretty much just bricked the unit. Hopefully they don't make you pay much for that repair, after all the guy who pretty much shut you down on the phone could've given you the same suggestions we did before
Re: Have I just killed my Apex?
Well, a similar thing happened to my Apex recently, and nothing I've tried has brought it back.I had a problem a couple of weeks ago where I was unable to connect to the internet. While troubleshooting the problem, seeing whether it had something to do
Re: Have I just killed my Apex?
I remember a while back a security whole was found where you could telnet into the Apex without a password on the local network. Don't know if Humanware ever fixed this (knowing them, I suspect not) so I wonder if it would be possible to telnet into the
Re: Have I just killed my Apex?
aw man that doesn't sound too good. I haven't messed with any note takers since the original braille note like 15 years ago. However when something fails to boot after updating, it's not a good sign. I'd just say after an hour, it's
Re: Have I just killed my Apex?
Against my better judgment, I unplugged the device from power, and removed the battery, which is pretty much the only way to turn it off completely at this point. After about a minute, I put the battery back in, and plugged it back in. The Apex beeped, the
Re: Have I just killed my Apex?
Hi Locutus.I've had this same problem and I didn't kill my apex. Press and hold the reset button for as long as possible keep the battery in and keep it plugged in this should reboot your apex. If this doesn't work press and hold the res
Re: Have I just killed my Apex?
Hi Guitarman. Alas, no luck. Holding down the reset button for a while simply resulted in the Apex going through several resets in succession. I held it down through ten reset cycles, just to play it safe, but again, after a while of staying at ten percent
Re: Have I just killed my Apex?
have you tried a service reset (record+reset at the same time until it gets to the main menu)?
URL: http://forum.audiogames.net/viewtopic.php?pid=210535#p210535
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Re: Have I just killed my Apex?
Yes I would call humanware I've never seen an apex go through several reset cycles at once that's insane! You could also try to take out the battery until tomorrow when you call humanware. I did this when my braillenote was acting up and the n
Re: Have I just killed my Apex?
I think it's not bricked; you said it got to the rebooting... screen, i.e it didn't die while updating? It could be a coruption in the flash; noone knows; with windows CE... I'm shocked it can even beep with that mess of an os; but try remov
Re: Have I just killed my Apex?
Well folks, it's official. I gave Humanware a call and told them of my issue. Without even offering any suggestions, the tech is like "Yeah, you've gotta send it in for repairs. Thanks for calling Humanware, have a good day." And to th
Re: Have I just killed my Apex?
Just out of curiosity, what would the upgrade give you? Please don't take this the wrong way, but did you need to upgrade?
URL: http://forum.audiogames.net/viewtopic.php?pid=210568#p210568
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Re: Have I just killed my Apex?
I was most curious about the interactive maps that were freely available in the update. In retrospect I wouldn't have updated if I had known this would happen...but then you'd expect a company to make updates that don't corrupt your devic
Re: Have I just killed my Apex?
oo ugly, seems similar, if a bit less deadly than the iOS 8.0.1 ota that didn't do really anything accept semi-soft brick the newest moddle of iPhone at the same, getting rid of touch id and worst of all disrupt cell service... Good luck getting it fixe
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