Re: [AusNOG] NBN HFC Woes

2018-05-04 Thread Nathan Brookfield
That’s not the case. Nathan Brookfield Chief Executive Officer Simtronic Technologies Pty Ltd http://www.simtronic.com.au On 5 May 2018, at 13:51, Christopher Hawker mailto:m...@chrishawker.com.au>> wrote: Hi Russell, I was of the understanding that internal wiring up to the utility box was

Re: [AusNOG] NBN HFC Woes

2018-05-04 Thread Christopher Hawker
Hi Russell, I was of the understanding that internal wiring up to the utility box was the responsibility of the owner of the premises, is that not the case? CH. From: Russell Langton Sent: Saturday, May 5, 2018 1:48:31 PM To: Christopher Hawker Cc: ausnog@lis

Re: [AusNOG] NBN HFC Woes

2018-05-04 Thread Russell Langton
Hi Chris, Please raise with your RSP who can do nbn portal tests to help isolate. Anything from HFC nbn modem to POI can only be touched by NBN. On Sat, 5 May 2018, 12:53 pm Christopher Hawker, wrote: > Hi All, > > > I have a customer that is supposed to have a HFC service, however > indicato

[AusNOG] NBN HFC Woes

2018-05-04 Thread Christopher Hawker
Hi All, I have a customer that is supposed to have a HFC service, however indicator lights appear to show that the device does not have a connection to the NBN Network (no surprises there). Would this likely be a problem between the utility box and the POI, or the utility box and the NTU? Is t