> On 19 May 2020, at 4:26 pm, James Gray <ja...@gray.net.au> wrote:
> 
> 
> Hi All,
> 
> I’m running into a bit of a brick wall for one of my clients. Long story 
> short someone was using an O365 mailbox of an employee to send spam. 
> Passwords have been changed, 2FA implemented, the usual remediation steps etc 
> completed. However, all emails from this mail account are now disappearing 
> when sent to transport.nsw.gov.au. 
> 
> I haven’t been successful finding anyone in that organisation who seems to be 
> able to assist. No reflection on them - it’s a big place and I’m obviously 
> not reaching the correct people.
> 
> This is a long-shot, but does anyone here know a person I could reach out to 
> at Transport NSW to talk about getting this address off their black list? 
> Message me off list.
> 
> Regards,
> 
> James

UPDATE:

Some generous individuals have contacted me off-list. Thanks for your help 
folks, looks like we’re narrowing in on a solution. Very much appreciated.

Cheers,

James
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