Re: [AusNOG] Contact at GTT for a routing issue

2024-05-09 Thread Elliott Willink
Thanks everyone who responded, this is now sorted. Special thanks to James @ Micron21 who managed to work some magic for us and get this resolved. From: Lincoln Dale Sent: Friday, May 10, 2024 7:55 AM To: Elliott Willink Cc: AusNOG@lists.ausnog.net Subject: Re

[AusNOG] Contact at GTT for a routing issue

2024-05-09 Thread Elliott Willink
Sorry for the noise - possibly a long shot but does anyone have a contact at GTT who may be able to assist resolve routing issues with US traffic? NOC emails get a generic replying saying they are investigating on loop, NOC phone number seems to be disconnected and their general phone number won

Re: [AusNOG] Looking for a senior service desk / L2+ support person

2024-03-15 Thread Elliott Willink
Doing a quick salary filter on Seek your mid-range salary is 80k & chasing someone with 5+ years experience sysadmin/AD/Exchange/M365/Cisco/Junos/VoIP/Linux/Hosting. We had a similar issue tracking down staff but a reality check for us was finding out Australian ISPs were paying close to $80k

Re: [AusNOG] ISDN shutdown 31 May 2022

2022-01-13 Thread Elliott Willink
And I've been wasting time encrypting GRE tunnels all these years!! The best part of fax in the medical field is that 95% of healthcare providers will immediately (if not automatically, hello Gofax/Efax/every fax machine less than 10 years old) digitise printed faxes back into their internet-con

[AusNOG] Internode/Telstra PSTN managed disconnect woes

2021-02-21 Thread Elliott Willink
Hi all, I've got a fun one with a customer who had an NBN managed disconnect on their PSTN line. Had plenty of these in the past and I've always been able to get a decent outcome from either the service provider or Telstra, but not today. Customer had a plain old Telstra PSTN line (billed as "N

[AusNOG] New voice payload issues? Vocus QLD

2019-01-29 Thread Elliott Willink
Hi All, After incident #20495093 (http://status.vocus.com.au/view-incident.aspx?IncidentID=475) was resolved last week we have had consistent reports from multiple customers of one way audio for inbound calls to QLD DIDs on Vocus CTS. One way audio is always the same (inbound call, customer